Contact Us
We Are Ready To Help
Got a question about product details, order tracking, shipping delays, return requests or just want to share feedback? Our customer care team is here to assist you. We aim to reply to all valid inquiries submitted on business days within 24 hours.
Customer Service Hours (Eastern Standard Time, EST)
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday & Sunday: Closed Messages sent over weekends or public holidays will be answered on the next available business day.
Contact Channels ‑ General Support Email: support@forousgift.com (recommended for fastest written support) ‑ Returns‑related Inquiries: support@forousgift.com (please add “RMA Request” in your email subject line) Live Chat: Optional live‑chat support is available on our website during business hours.
Mailing Address QUCAT TECHNOLOGY COMPANY LLC
Attn: Customer Support EIN: 99-3836533
Note: Please contact support to obtain an official RMA number before sending any returned parcels. Unauthorized returns without an RMA may get refused. Review our Return & Refund Policy for full instructions.